We’re Pivot. At PIVOT, we provide tailored solutions and unwavering support to ecommerce businesses of all sizes, from budding startups to large enterprises. Our deep Shopify Plus expertise ensures your brand's growth and success.
Choose Pivot. Our team of developers, designers, and strategists offers innovative perspectives, crafting fresh and valuable experiences.
Established in 2017, PIVOT is a full-service Shopify Plus agency, large enough to take on any project our clients can dream of yet small enough to provide the high-touch service that our clients value.
We are a trusted partner to major brands and private equity firms, having a proven track record of creating, scaling, and optimizing enterprise DTC and B2B brands through design, development, and addictive digital experiences that increase profits at every consumer touchpoint.
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Reliability
Experience
Experience, knowledge and expertise gained from nearly a decade of building on Shopify.
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Advantage
People
Our team of ecommerce experts sit at the intersection of design, technology, and commerce.
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Consistency
Culture
Driven to achieve greatness – this is why our client and employee retention rates are both over 95%.
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Relevance
Never Stop Improving
We’re always learning and never complacent. We strive to do ecommerce like no one else.
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Clarity
Keep It Simple
We keep things simple and transparent, even if that means being different. Making things complicated is easy.
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Resilience
No Worries
We’re calm in a crisis. We use grit and know-how to get the job done well. We don’t sweat the small stuff.
Winning culture. At PIVOT, we foster a dynamic and collaborative atmosphere, where innovation thrives and every team member’s passion becomes the driving force behind our success.
Trust, delivered. The engineering partner for ambitious, global brands, built by experts who care about the craft.
Wez Bryett Global online fashion boutique known. 
“Without PIVOT as our full service agency, we wouldn’t have been able to set up our advanced tools – like the ones we use for our forecasting and buying – but the team handled everything and made the experience pretty seamless.”
- Faster resolution with Gorgias 80%
- Faster first response with Gorgias 95%
“PIVOT has been incredible to work with... a true partnership. The quality of their work is top-notch and they go above and beyond.”
“You guys are truly experts in the Shopify development space, so that level of partnership has been really awesome as well, and it’s super reassuring for our team.”
- Annual revenue from their biggest sale 25%
- Team productivity with PIVOT 2x
Results, proven. Seven years, 60+ stores, and a whopping $1.14 Billion in online revenue for PIVOT clients on Shopify in 2023 alone – we’re the Shopify Plus agency you’ve been searching for.
- Total client GMV (2023) $1.14B
- Years in ecommerce 15+
- Brands served 65
- Client retention 95%
- In-house team 100%
- Full-time employees 16
Careers.